PRIVACY
Our customers' privacy and protection is top priority. Potentinc.com will never disclose its customers' personal information unless if required by law, court order or in the good faith belief that disclosure is otherwise advisable, we may disclose your information.
SECURE SHOPPING
You can shop at Potentinc.com online with confidence. We have partnered with Paypal.com, a leading payment gateway, to offer safe and secure credit card and electronic check transactions for our customers.
IMPORTANT LEGAL INFORMATION
Potentinc.com reserves the right at anytime and/or without notice to correct, update, modify, or otherwise change the terms of sale, information, and prices at our sole discretion.
CONFLICT-FREE DIAMONDS
All diamonds purchased by Potentinc.com are conflict free and and have been purchased from legitimate sources, not involved in funding conflict and in compliance with the United Nations' resolutions. Potentinc.com hereby guarantees that these diamonds are conflict free, based on personal knowledge and/or based on written guarantees provided by the suppliers of these diamonds.
CLARITY ENHANCEMENT
Potentinc.com does not sell clarity enhanced or high pressure treated diamonds.
PAYMENT
We accept payment in two methods:
- PayPal and money order.
Return Policy
Potentinc.com proudly and completely stands behind the quality of its merchandise.
In the unlikely, we commit an error in processing your order, or ship an order that does not meet our high standards of quality, we will be happy to offer a 10 day full refund, along with our deepest apologies. However, because our merchandise is entirely custom crafted to the specifications of our customers, we are unable to offer refunds that do not involve company error. We are confident that you, our valued customer, will understand the reasons that necessitate this policy.